Geoff Sauer Department of English. gsauer@cmu.edu Geoff Sauer is a doctoral candidate in English and the director of the English Server, one of the largest Internet sites in the humanities. He is the webmaster of over forty Internet websites, and the listmaster of eight large e-mail listservs. His work examines cutting-edge Internet technologies and the ways in which these are discussed and understood by academics and corporate managers. Ken Zuroski Department of English. zuroski@cmu.edu Ken Zuroski teaches courses in technical communications, such as Desktop Publishing and Planning and Testing Documents, within the English Department. He is currently completing a Ph.D. in Rhetoric with an emphasis in technical communications. His thesis examines the past and present roles of the technical communicator at Westinghouse Corporation, in particular how professional writers help bridge the gap between technical and lay worlds.